General guidance
Rules depend on what you send, its value and its purpose.
Parcels
Removals and freight
Since Brexit, the UK is outside the EU customs area, so things travelling between England and Lithuania cross a customs border. Here is what that means in practice, in plain language.
Rules depend on what you send, its value and its purpose.
We advise on the information needed and help prepare documents.
For exact thresholds and rates, always check current official guidance.
Before 2021, a parcel from London to Kaunas was simply moving within the EU single market. Since the end of the Brexit transition period, Great Britain and the European Union are separate customs territories. Goods moving between them are treated as exports from one side and imports into the other, and customs formalities can apply even to private parcels.
In practice, that means information about what is inside a shipment, its value and its purpose may need to be declared, and in some cases import VAT or customs duty may be charged. What applies depends on the details of the shipment, so there is no single answer that fits every parcel.
Customs treatment generally depends on a few key questions:
Both the UK and the EU have special arrangements for occasional gifts sent between private individuals, which may reduce or remove import charges within certain value limits. The limits, and what counts as a gift, are set by each side and can change, so check the current official guidance before sending something of significant value. A gift should be a genuine, occasional present, not goods paid for by the recipient.
Describe the contents honestly and specifically. Clothes, children's toys, books, sweets is far more useful than a single word such as gifts or personal items. Accurate descriptions help avoid delays.
When people move their normal place of residence, both the UK and the EU have reliefs that may allow personal belongings to be brought in without import duty and VAT, provided certain conditions are met. Conditions typically relate to how long you lived abroad, how long you have owned and used the items, and the timing of the move. Applications or supporting documents may be required.
If you are moving from the UK to Lithuania or the other way, tell us early. We advise on the information that is usually needed, help you put together a list of belongings, and explain the process so your removal is not held up.
Animal products such as meat and dairy face strict rules when crossing between Great Britain and the EU, and these rules have been tightened at times because of animal disease outbreaks. Plants and some plant products can also be restricted. Before sending homemade sausage, cheese or garden plants, check the current rules on the official government websites. Shelf-stable packaged food is generally simpler, but the specific rules still apply.
Goods sent for sale or for business use are commercial shipments and follow different procedures from private parcels. Businesses usually need customs registration numbers, commercial invoices and correct commodity codes. Our business team works with companies trading between the UK and Lithuania and helps coordinate the information required for each load.
You do not need to become a customs expert to send a parcel home. When you book, we ask what you are sending. For removals, freight and larger shipments, we consult you on what documents may be needed and help prepare them, so that the process runs as smoothly as possible.
Please note that under our terms the sender remains responsible for the contents and customs status of the shipment, and we are not responsible for goods held or confiscated because of prohibited or undeclared contents. Honest, detailed descriptions are the best protection.
It depends on the contents, value and purpose of the parcel. Many occasional private gifts and personal items pass without charges, but goods of higher value or goods for sale may attract VAT or duty. Check current official guidance for the exact limits.
Shipments between Great Britain and the EU may need customs information. When you book with us, we tell you what details we need about the contents and help with the paperwork for larger shipments.
Relief for personal belongings is usually available when you move your normal residence, subject to conditions such as how long you lived abroad and owned the items. We help you prepare the information needed.
For the UK, check the customs and import guidance on GOV.UK. For Lithuania, check the information published by the Lithuanian Customs authority. Rules and thresholds can change, so always use the current versions.
Tell us what you plan to send and we will explain what may be needed.
Tell us what you want to send – we will reply as soon as possible, usually on the same working day.
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